Account Manager

  • Services
  • Remote job

Account Manager

Your tasks

Searchmetrics, the pioneer and worldwide leader in SEO, is looking for a dynamic and experienced Account Manager (remote Denver, CO). This is an exciting opportunity to partner with the leading search and social analytics software solutions provider to enterprise organizations, partner agencies, and the SME marketplace. This professional will report to our Denver, CO-based Head of Account Management. This is a remote/work from home role out of the Denver area. Other remote-based talent will be considered. 

The Account Manager is responsible for developing Searchmetrics’ existing client base and for fostering long-term relationships, securing renewals, and turning accounts into long-term strategic partners.

Responsibilities
• Develop lasting relationships with clients
• Develop plans to partner with clients and execute against our business objectives
• Ensure clients have a best-in-class experience with Searchmetrics’ portfolio of products
• Evangelize the Searchmetrics Suite and services offerings; offer updates and release information to customers
• Identify and close additional revenue opportunities within our existing account base
• Become a trusted advisor to clients
• Advocate for clients internally; provide insight and feedback to Product, Marketing, Sales, and Consulting teams on the needs of our clients
• Track client adoption of new features and report key customer successes
• Negotiate contracts

Our requirements

Desired Skills and Experience

  • BA/BS degree or equivalent experience required
  • 3-5 years of account management experience in a SaaS environment, preferably with marketing technology solutions
  • Experience selling in a highly competitive environment
  • Experience in landing and expanding Enterprise accounts
  • Exceptional written and verbal communication skills
  • Strong executive presence and experience presenting to decision-makers at all organizational levels
  • Strong analytical and decision-making skills & abilities
  • Proven record of uncovering new revenue opportunities within existing clients and turning around at-risk accounts
  • Demonstrated success managing contract negotiation process from start to finish
  • Proficiency with CRM solutions, PowerPoint, and Excel
  • Must be able to travel across US and internationally (10-25%)

      Benefits

      Searchmetrics offers an exciting and challenging opportunity where creativity is required and will be rewarded. You will be an integral part of a high performing team playing a major role in Searchmetrics’ success. In addition to an attractive earning potential, you can expect to be part of a dynamic and driven organization. We also offer:

      • Very competitive benefits packages
      • Performance-based bonuses
      • Training and development
      • Career opportunities in a rapidly growing company
      • 401(k) match
      • Crunch Gym membership
      • Weekly team lunches
      • In-office snacks and beverages
      • Team outings
      • International leadership and business exposure